Step 1)

For fast support, please use the following Service Desk (for all DC/Server/Cloud versions):

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 https://yplugins.atlassian.net/servicedesk/customer/portal/2.

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Please also provide the your SEN License number. Information also to provide for faster resolution:

• Jira version (Software, Service Desk, or Core) and app/plugin verdsion.

• Specify if using Cloud version: App version.

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Step 2)

If you do not get a reply within 48 hours, please email to this address (yp@youngplugins.com), and mark the subject "Issue Type Filters Help". Inform also about the SEN License number, and version info as above in step 1.